SHIPPING
Most in-stock items ship within 1-3 days of ordering; however, some orders may take up to 1 week to process, due to their handmade nature. Please note we do not ship on Saturdays, Sundays, or holidays. Expedited orders cannot be delivered on weekends or holidays. Learn more about our shipping here.
| Shipping Method | Shipping Fee |
Shipping Time /Europe/ |
Shipping Time /International/ |
| standard | $8 / FREE SHIPPING $90+ |
10-14 business days |
16-30 business days |
| express DHL | $40 / FREE SHIPPING $250+ | 1-2 business days |
3-4 business days
|
RETURNS
Our hope is that you are completely satisfied with your NELIPOTS purchase. If you aren’t, we are happy to accept your return or exchange; please keep in mind that merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks.
Merchandise must have all tags attached and be returned in original packaging. Eligible merchandise must be returned within 14 days of delivery for a full refund to your original method of payment. View our complete return policy here.