GENERAL INFORMATION

  • NELIPOTS ships worldwide. Below you will find further details on shipping costs for every shipping country and shipping methods.
  • If you want to change the delivery address once your order has been placed, it is very important that you contact us immediately. Changing the address will suppose a cost depending on the country of destination.
  • For international orders, orders are passed through to international courier companies who take care of air transportation.
  • Unfortunately we are not able to ship to PO Boxes..
  • As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order.
  • Orders of $50 or more that have enjoyed free shipping will have a fee of $7 in concept of management fees, in case of full return of the order.


SHIPPING EXPENSES

EU COUNTRIES

STANDARD SHIPPING:
  • Orders over $50 - FREE SHIPPING
  • Orders under $50 - shipping fee $7 
  • Delivery time: 10-14 working days from dispatch

EXPRESS DHL SHIPPING:

  • Orders over $200 - FREE SHIPPING
  • Orders under $200 - shipping fee $30
  • Delivery time: 1-2 working days

    NON EU COUNTRIES

    STANDARD SHIPPING:
    • Orders over $50 - FREE SHIPPING
    • Orders under $50 - shipping fee $7
    • Delivery time: 16-30 working days from dispatch

    EXPRESS DHL SHIPPING:

    • Orders over $200 - FREE SHIPPING
    • Orders under $200 - shipping fee $40
    • Delivery time: 3-4 working days

      Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office.